Telephone Banking

It’s so easy! Just call (519) 383-6173 or Toll Free 1-866-945-SRCU (7728)

Southwest’s Touchtone Telephone Banking

With Telephone Banking you can:

  • Check your account balances
  • Pay your bills
  • Transfer between accounts
  • Make an RRSP contribution
  • Change your personal access code
  • Report a lost or stolen MemberCard or Mastercard
  • Receive U.S. exchange rate information
  • Leave a message for an employee to contact you
  • Access branch information – location and hours of operation

Have the following information on hand before you call:

  • Your Personal Access Code (PAC)
  • Your account number and home branch location

To use Southwest’s Touchtone Banking service, simply:

1. Call your local Telephone Banking number (519) 383-6173.
2. Punch in your account number and confidential access code.
3. Follow the directions provided.