​Telephone Banking

It’s so easy!

Just call Toll Free 1-888-918-5832

With Telephone Banking you can:

  • Check your account balances
  • Pay your bills
  • Transfer between accounts
  • Make an RRSP contribution
  • Change your personal access code
  • Report a lost or stolen MemberCard
  • Receive U.S. exchange rate information
  • Leave a message for an employee to contact you
  • Access branch information – location and hours of operation

Have the following information on hand before you call:

  • Your Personal Access Code (PAC)
  • Your account number and home branch location

To use Southwest’s Touchtone Banking service, simply:

  1. Call your Telephone Banking number 1-888-918-5832.
  2. Enter your account number and confidential access code.
  3. Follow the directions provided.